OnlyOneWayToExit

Ordering & Payment

How can I order an artwork?

Orders are placed through a request for a quote. This allows us to provide the most optimal offer, including shipping costs. Since artworks vary greatly in size and weight, each piece requires a unique offer. Discounts may also be applied for one or more artworks.
What payment methods do you accept?

We offer multiple payment methods to ensure a smooth and secure transaction process. You can pay with a credit or debit card through our secure PayByLink service. Once your order details are confirmed, you will receive a payment link to complete your transaction. We also accept PayPal for fast and convenient online payments. If you prefer a bank transfer, we will provide the necessary details upon request. Additionally, to stay in line with modern trends, we accept cryptocurrency payments, offering a seamless and innovative way to purchase your artwork. For any questions or assistance regarding payments, feel free to contact us.

Shipping & Delivery

What are the shipping options and delivery time?

We offer several shipping options to accommodate different needs and budgets. For a cost-effective solution, we provide Economy Shipping through the ELS service of Macedonian Post, with an estimated delivery time of up to one month. For faster delivery, we also offer Express Shipping through FedEx and DHL, with delivery times varying depending on the destination. Depending on the distance, express shipments typically arrive within 4 days to 2 weeks. Each order is carefully packaged to ensure the artwork arrives safely. If you have specific delivery preferences or need assistance choosing the best option, feel free to contact us.
Do you offer international shipping?

Yes, we ship worldwide. All international shipping costs and customs details will be provided in your offer.
How is the artwork packaged for safe delivery?

Each piece is professionally packed to ensure it arrives safely. Protective materials are used to prevent damage during transport.

Returns & Issues

What should I do if the artwork arrives damaged?

In the rare case of damage, please contact us immediately with photos of the package and artwork. We will assess the issue and offer a solution.
Do you offer returns or refunds?

Since each artwork is unique, returns and refunds are handled on a case-by-case basis. Please contact us to discuss any concerns.

Additional Information

Can I pick up the artwork in person?

Yes orders can be collected on-site in Skopje, North Macedonia. If you prefer this option, please contact us in advance so we can provide the exact location details and arrange a suitable pickup time. We are happy to accommodate your schedule and ensure a smooth collection process.
How can I contact you for further inquiries?

You can reach us via email or the contact form on our website. We are happy to assist you with any questions!

Frequently Asked Questions